Some fixes are just better left to the professionals. |
Fortunately with some diligent follow up , Vince found we were on
someone’s schedule, just not the main service roster; nevertheless, the assigned
service team would not guarantee they would finish that afternoon. (Really?)
Reinforcing yet again that we had to be on the road later that day somehow seemed to
successfully convey our urgent situation and we received a call 2 hours later that our rig was ready.
We quickly paid the bill for staying at the Tiffin lot ($20/nt) and for the repairs throughout the week. We were struck by how reasonable the repairs were. Everything done was the price of a single repair item in the SF Bay Area. As we were pulling out of the lot, someone sped up in a golf cart and told us we were overcharged one night so Vincent had to return to the office to deal with that.
(And now a side note: While my blogs may seem critical of Tiffin and our forced vacation in Red Bay, I would like to clarify a few points. So far my experience with our 2 RVs (Winnebago and Tiffin) has made me conclude that all RVs have things that break; the more "bells and whistles" the vehicle has, the bigger the probability for malfunction. That being said, if time is not an issue, buying a Tiffin and visiting their factory and service center is a very good experience. You will be well taken care of and the cost of repairs are extremely reasonable. Many items are covered by an multi-year warranty which will apply even if you are the second, third or whatever owner. The people we met at Tiffin, in Red Bay and in the South were all very friendly and helpful.)
We quickly paid the bill for staying at the Tiffin lot ($20/nt) and for the repairs throughout the week. We were struck by how reasonable the repairs were. Everything done was the price of a single repair item in the SF Bay Area. As we were pulling out of the lot, someone sped up in a golf cart and told us we were overcharged one night so Vincent had to return to the office to deal with that.
(And now a side note: While my blogs may seem critical of Tiffin and our forced vacation in Red Bay, I would like to clarify a few points. So far my experience with our 2 RVs (Winnebago and Tiffin) has made me conclude that all RVs have things that break; the more "bells and whistles" the vehicle has, the bigger the probability for malfunction. That being said, if time is not an issue, buying a Tiffin and visiting their factory and service center is a very good experience. You will be well taken care of and the cost of repairs are extremely reasonable. Many items are covered by an multi-year warranty which will apply even if you are the second, third or whatever owner. The people we met at Tiffin, in Red Bay and in the South were all very friendly and helpful.)
About 4pm we were (finally) on the road and made it 196
miles to the Camping World Chattanooga Campground where, in the parking lot, you can
have one foot in Tennessee and the other foot in Georgia. Over the course of
that drive however the fuel gauge on the Prius remained firmly registered as "full" and I feared the
fuel sender was still on the fritz. This was a problem because the tank needed
to register no more than ¼ full upon delivery to the Port on Monday.
The next morning (Friday), as we were getting ready to start
out again, Vincent started researching propane dealers in the Baltimore area that
could remove propane from the RV and certify the tank was empty; this is
a requirement for shipment. After about 10 calls, Vince tentatively announced, “Hey hon,.... emptying
the propane tanks might be an issue...” Yes, another issue.
So
I called our TWIC agent, who was booked to escort us through US
Customs and to the K-Line terminal, and asked for a propane purger
recommendation. Fortunately
they provided a name, “Jim Donnies RV Service Center”, and that was our
next call.
The good news: Jim Donnies would certify an empty tank. The bad news: It
could take
well over a day for them to empty a tank and, by the way, they are
closed on
the weekend and don’t open until 8:30am Monday morning. The pressure was
back
on. But wait. Vince found another dealer, Praxaire in Jessup, MD, that would purge and certify
the tank, including pumping in nitrogen (a proper way to render a propane
tank empty) and was
open from 7:30am on Monday.
The
drive Friday was our longest yet and certainly the
farthest I’ve ever done solo: 500+ miles. A hundred or so miles in, I
happily noticed my fuel tank register was beginning to drop...just not as
quickly as it should. We reached Virginia and stopped at the Creekside
Campground in Edinburg. Once parked, we lit the barbeque with hopes of
putting a dent in our half tank of propane. That evening, we at at Sal's
Italian Bistro which is worth a mention; the food was great.
Having just arrived at Creekside Campground, the barbeque is fired up (by RV steps). This was a nice stop; the town is just on the other side of the creek (pictured). |
Saturday morning and twelve hours later, the propane gauge
hadn’t moved. Uh oh. This could be bad. But we had to push on to our next
destination, Bull Run
Regional Park in Manassas, VA. Once there, we restarted the barbeque and
the kids headed for the Atlantis Water Park. A few hours later, the
kids
reported that the Atlantis water slides were much slower and “lamer”
than those at Red
Bay. There was a retrospective big thumbs up to the Alabama slide with
the
thrilling potential to slam into the outer pool wall.
Fast forward to Sunday morning and another 18 hrs of barbequing; the propane fuel gauge rested at a quarter tank. Progress, albeit very slow. At 11am, we packed up once again to head for Falls Church to a TownePlace Suites hotel located near Vince’s sister and her family. About 4pm we were settled and again lit the barbeque and set the temperature in the RV for 90 degrees. Our date at the Port was just hours away.
Monday morning arrived and the propane fuel gauge was just above 1/8th of a tank. Nerves were tense. By 6:15am, Vince and I headed out to Praxaire, which we hoped would offer a speedier method to empty the propane tank.
Never thought watching a fuel gauge drop would provide so much drama. |
Hopefully all our efforts to promote eco-friendly choices and live a greener lifestyle the past few years helped balance out the propane debacle. |
At
1:20pm, the propane tank was certified, we had copies of the
certification and we were off to the Baltimore Port. We arrived at
Americas Security Escort Services (a trailer), our TWIC agent, at 2:10pm. We were
assigned our agent, who drove with Vincent in LandShark to the Port, and I
followed in the Prius. Our first stop was US Customs. There were no
lines and we were able to be seen right away. Several stamps on our
paperwork later, we drove over to the K-Line drop-off lot. We checked in
and then had to wait for our vehicles to be measured. We were assured,
once we were checked in, they would have to process our vehicles so, at
this point, "we had made it". We jointly gave a huge sigh of relief after all that we
had to work through in order to reach this point. The dock employees
eventually appeared and quickly measured the RV and Prius. I was thrown by
their using centimeters to measure (rather than inches, which was used
in our paperwork). Accurate measurements are important because if the
dock employees report that your vehicle is larger than what is on the
paperwork, you will be charged extra. (I will describe the process of
shipping in more detail in another blog.)
Having just passed through US Customs, we waited for the dock employees to show us where to park and to measure the vehicles. |
Once
measuring was complete, we were taken back to the Americas Security
Escort Services office and called for Enterprise car rental to
pick us up.
Waiting for our Enterprise pick-up in the TWIC escort parking lot. Feeling happy. |
There
was enormous relief having met the milestone of getting the vehicles to
the Port on time after all that went into the planning, crossing the
country, addressing repairs and arriving on our scheduled day. This was a big achievement. Nevertheless, I did wake up at 1am the next
morning thinking more about measurements....Would Murphy's Law rear it's
ugly head?
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